The challenge
Primaco's legacy payment application was causing friction for both clients and employees.
Users reported struggles with complex navigation, slow processing times, and an outdated interface that led to frequent support tickets and frustrated customers.
Employees spent excessive time training new users and handling preventable errors.
The solutions
We completely reimagined Primaco's payment interface with user experience at its core. The new platform features a streamlined, intuitive design that dramatically reduces the learning curve for new users while minimizing training requirements.
At its heart is a thoughtfully redesigned dashboard that prioritizes frequently used functions, presenting them prominently through clear visual hierarchies and consistent navigation patterns.
Understanding that modern users need flexibility, we ensured the new interface adapts seamlessly across all devices - from desktop workstations to tablets and mobile phones - while maintaining full functionality.